Facilities

The essentials, done properly.

No pool and no spa — just the things that make a stay in Gorakhpur easy, all of them listed honestly below.

The restaurant at City Comfort Hotel — wooden tables, leather chairs and a circular lit ceiling
01 — Dining

Good food, downstairs.

The on-site restaurant is a warm, wood-panelled room with its own kitchen — somewhere to sit down to a proper meal after a long day at the hospital or in the city.

If you'd rather stay in, room service brings it to your door. A newspaper is available in the mornings.

  • On-site restaurant
  • Room service
  • Newspaper
  • Tea & coffee maker in every room
The reception desk at City Comfort Hotel
02 — Service

A desk that never closes.

Reception is staffed 24 hours, so a late train or an early appointment is never a problem. Housekeeping looks after the rooms daily, and the desk will set a wake-up call.

Early check-in and late check-out can be arranged on request, and there is printing and photocopying at the desk.

  • 24 × 7 front desk
  • Housekeeping
  • Wake-up call service
  • Early check-in / late check-out on request
  • Printer & photocopying
The lobby at City Comfort Hotel — lounge seating, plants and framed art
03 — Safety & Comfort

Peace of mind.

Security is on duty round the clock and the property is covered by CCTV. Fire extinguishers and a first-aid kit are on hand, and power backup keeps the lights and air-conditioning running.

A lift serves every floor, and complimentary WiFi runs throughout the hotel.

  • 24-hour security guard
  • CCTV
  • Fire extinguishers
  • First-aid kit & services
  • Power backup
  • Elevator / lift
  • Free WiFi
The glass-fronted City Comfort Hotel building
04 — Arrival & Guests

Easy to reach, easy to stay.

Parking on the property is free and secured. The hotel is couple friendly and welcomes families — the Deluxe rooms sleep four.

The whole property is smoke-free indoors. Every guest is asked for valid photo ID at check-in.

  • Free, secured parking
  • Family rooms
  • Couple friendly
  • Smoke-free property
House Rules

The short version.

Nothing here should surprise you at the desk. The full policy is shown again on the booking page before you confirm.

  • Check-in is from 12:00 PM; check-out is by 11:00 AM.
  • Check-out between 11:01 AM and 1:00 PM carries a 50% surcharge on the daily room rate; after 1:00 PM, a full night is charged.
  • Cancellations made less than 24 hours before check-in (12:00 PM on arrival day) are charged the first night. No-shows are charged the first night.
  • Children up to 12 stay free using existing bedding; extra beds or mattresses are chargeable.
  • Valid ID is required for every guest; unregistered visitors in rooms need management approval.
  • Outside food is not permitted in the restaurant, and guests are responsible for any damage to hotel property.

Approved refunds are processed within 7–10 business days to the original payment method. For anything not covered here, write to us and we'll confirm in writing.

A Deluxe Room at City Comfort Hotel, made up and ready

Come and stay.

The rooms are new, the desk is open all night, and the best rate is always on our own booking page.

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